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Customer Success

Our support team is here for you. At Repbox, our product is not just a software. It is an experience. Our support is part of that, and is here to help you with your success.

Video How-To's

Our video library will continue to be stocked with short how-to videos for any questions you may have. If you don't see one you need, just ask and we will put it up for you and others!

Docs and Forum

Join the community and discuss Repbox with others. Start or join a forum thread and discuss popular topics, tips, or even ask a question. Check out our support documentation .

Download Templates

Ready to onboard with Repbox? If you choose not to go with our OnBoarding package, these will help you complete the process yourself.

Frequently Asked Questions

We've compiled a list of answers to common questions.

Our top-notch support will take care of it and keep you updated on the progress. Simply submit a ticket, give us a call, or send us an email.

Our support site is filled with excellent information on using and setting up Repbox. This information, combined with our personalized training and on-boarding, ensures our users are set up for success. We also host online workshops to continue the education and keep our users up-to-date on new features.

Your data is as secure as it gets. It will only be shared with those of your choosing and each Repbox is encrypted and password protected for each user.

On-boarding duration depends largely on the size of your company and the extent of the customization needed. We typically are able to get all of your information in the system within a few days and we will you keep you updated throughout the customization process.

While we can’t guarantee this, we can promise to deliver the most user-friendly experience on the market and eliminate the majority of data entry and re-entry, something all reps love.

No contracts here. If you decide Repbox isn’t right for you, simply let us know and we will cancel your subscription. We will also provide you with all of your data because it belongs to you.

Not at all. Our system is designed to serve not only reps, but manufacturers and distributors as well.

Can’t find what you need? Our customer success team is here to help answer any questions.